-
A performance guide for fill-ins during vacation,
staff turnover, or leave of absence.
-
A reference manual that speeds up on-the-job
training.
-
Less chaos and confusion when key, trained personnel
abruptly leave.
-
Legal protection: your processes defined in detail
and in print.
-
Written knowledge about who does what, where, when,
why, and how.
-
Written accountability crucial to effective
performance evaluation.
-
Consistency: the same function performed correctly
time after time.
-
Enhanced staff participation: people support what
they help create.
-
Less hunting for forms, information, supplies, and
responses.
-
A sense of unity around a set level of expectations
and procedural means; a standard of care or everybody in the practice to
actively pursue.